Privacy Policy

Last Updated: December 2025

Appalachian Hospice (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, appalachianhospice.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Voluntarily Provide

We may collect personal information that you choose to submit through forms on our website, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any additional information you provide when requesting services, contacting us, or completing forms

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and referring website

  • Date and time of visits

This information helps us improve site performance and user experience.

c. Protected Health Information (PHI)

Our website is not intended for submitting confidential medical information.
If you choose to share health-related information via form, email, or contact request, it may be treated as Protected Health Information (PHI) under HIPAA. We follow all applicable regulations for safeguarding PHI.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries or service requests

  • Provide information about our hospice services

  • Improve website performance and user experience

  • Send updates, newsletters, or announcements (if opted in)

  • Maintain compliance with legal or regulatory obligations

We do not sell or rent your personal information.

3. Sharing of Information

We may share information only in the following circumstances:

  • With trusted service providers who assist with website hosting, analytics, or communication tools

  • When legally required, such as to comply with a court order or applicable law

  • To protect our rights, safety, or property

Any sharing of PHI is done only in accordance with HIPAA regulations and applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to:

  • Improve site functionality

  • Measure website traffic and engagement

  • Store user preferences

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
While we work to protect your information, no transmission of data over the internet can be guaranteed as 100% secure.

6. Links to Third-Party Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children. If we discover such data has been collected, we will promptly delete it.

8. Your Rights

Depending on your state laws, you may have rights regarding your personal information, such as:

  • Accessing or requesting a copy of your information

  • Requesting corrections

  • Requesting deletion of certain information

  • Opting out of marketing communications

To request changes or exercise your rights, email us at info@appalachianhospice.com.

9. HIPAA Notice of Privacy Practices

This website Privacy Policy is not the same as our official HIPAA Notice of Privacy Practices, which governs how we use and disclose medical and health-related information.
To request a copy of our HIPAA Notice, please contact us directly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Appalachian Hospice
Office: 706-781-0924